product_adoptionanalytics_growth
Userpilot Review
by Userpilot · San Francisco, CA · Founded 2019
G2 Score
4.6
Reviews
400
Starting Price
N/A
Free Tier
No
Learning Curve
Moderate
Quick Answer
Userpilot is a product_adoption tool rated 4.6/5 on G2 from 400 reviews. It's best for product and product_marketing teams using product_led_growth or lean. Pricing starts at N/A.
Pros & Cons
Pros
No-code visual builder allows PMs to create product tours, tooltips, and checklists without engineering involvement
Comprehensive product analytics including funnel analysis, trend tracking, and feature usage tagging — reducing need for separate analytics tool
Powerful user segmentation engine that combines behavioral data, user attributes, and in-app events for precise targeting
Built-in NPS, CSAT, and custom micro-surveys with in-app deployment and response analytics in one platform
A/B testing for in-app experiences lets teams optimize onboarding flows and feature announcements with data
Resource center feature enables self-serve support directly within the product, reducing support ticket volume
Cons
No free tier — entry price of ~$249/month can be steep for early-stage startups with limited budgets
Web-only — no support for native mobile apps (iOS/Android), limiting usefulness for mobile-first products
Advanced features like A/B testing, localization, and custom analytics are gated behind higher-tier plans
Initial setup of event tracking and user properties requires some developer involvement despite being marketed as no-code
Styling customization for in-app elements can feel limited without CSS knowledge for pixel-perfect brand matching
No session replay or heatmap functionality — teams still need tools like Hotjar or FullStory for visual behavior analysis
Pricing
Standard
$
per user / month
Premium
$
per user / month
Enterprise
Custom
* Pricing is based on Monthly Active Users (MAUs), not per seat. Starter plan starts at $249/mo for up to 2,000 MAUs. Growth plan starts at $499/mo. Enterprise plan has custom pricing. Annual billing offers discounts. Verify current tier names and pricing.
View current pricing on Userpilot Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Product Tours
Tooltips
Checklists
Modals Slideouts
Banners
Resource Center
Nps Surveys
Csat Surveys
Custom Surveys
User Segmentation
Feature Tagging
Funnel Analysis
Trend Analysis
Retention Analysis
Session Replay
Heatmaps
Event Tracking
No Code Builder
A B Testing
Localization
Integrations
Userpilot supports 50+ integrations. View marketplace ↗
slackteamssalesforceintercomzapierhubspot
Who Is Userpilot Best For?
Team sizes
startupscaleupenterprise
Roles
productproduct marketingcustomer successgrowthux
Methodologies
product led growthleanagile
Industries
saasfintechedtechhealthtechenterprise software
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.