product_adoptionanalytics_growth
UserGuiding Review
by UserGuiding · Istanbul, Turkey · Founded 2017
G2 Score
4.7
Reviews
500
Starting Price
N/A
Free Tier
No
Learning Curve
Easy
Quick Answer
UserGuiding is a product_adoption tool rated 4.7/5 on G2 from 500 reviews. It's best for product and growth teams using product_led_growth or agile. Pricing starts at N/A.
Pros & Cons
Pros
Truly no-code builder — product managers and customer success teams can create onboarding flows without any developer involvement
Fastest time-to-value among product adoption tools — most teams can launch their first guide within hours of signing up
Significantly more affordable than competitors like Pendo, WalkMe, and Appcues, making it accessible for startups and mid-market companies
Built-in Resource Center provides a centralized in-app help hub combining guides, articles, and changelogs in one widget
Strong user segmentation allows targeting onboarding experiences by user attributes, behavior, and lifecycle stage
NPS surveys and in-app feedback collection are natively included, reducing the need for separate survey tools
Cons
Analytics capabilities are relatively basic compared to dedicated product analytics tools like Pendo or Amplitude — limited funnel and cohort analysis
No mobile SDK — only works on web applications, which is a significant limitation for companies with mobile-first products
UserGuiding branding appears on lower-tier plans, requiring a Professional or Corporate plan to remove it
Advanced customization of guide appearance requires CSS knowledge despite the no-code positioning
A/B testing for onboarding flows is not natively supported, limiting experimentation capabilities
Basic plan is limited to a single active theme and fewer customization options, pushing teams to upgrade quickly
Pricing
Standard
$
per user / month
Premium
$
per user / month
Enterprise
Custom
* Pricing is based on Monthly Active Users (MAU), not per seat. Basic plan starts at $69/month (billed annually) for up to 1,000 MAU. Professional plan at $199/month and Corporate plan is custom pricing. Monthly billing is approximately 30% more expensive. Features vary significantly by tier — analytics, customization, and removal of branding require higher tiers.
View current pricing on UserGuiding Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Product Tours
Interactive Walkthroughs
Tooltips
Hotspots
Checklists
Resource Center
Nps Surveys
In App Surveys
Announcement Modals
Segmentation
No Code Builder
A B Testing
Event Tracking
User Segmentation
Localization
Knowledge Base
Integrations
UserGuiding supports 50+ integrations. View marketplace ↗
slackteamszendeskintercomzapierhubspotsegmentgoogle analyticsmixpanelamplitudeheapgoogle tag managerwooprafreshdeskwebhook
Who Is UserGuiding Best For?
Team sizes
startupscaleupenterprise
Roles
productgrowthcustomer successuxmarketing
Methodologies
product led growthagilelean
Industries
saasfintechedtechenterprise softwarehealthtech
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.