User ResearchStrategy & Discovery
Sprig Review
by Sprig · San Francisco, California · Founded 2019
G2 Score
4.4
Reviews
100
Starting Price
N/A
Free Tier
Yes
Learning Curve
Moderate
Quick Answer
Sprig is a user research tool rated 4.4/5 on G2 from 100 reviews. It's best for product and ux_research teams using continuous_discovery or lean. Pricing starts at N/A, with a free tier available.
Pros & Cons
Pros
In-context, in-product surveys capture user feedback at the exact moment of experience — dramatically higher response rates than email surveys
AI-powered analysis automatically themes and summarizes open-text responses, saving hours of manual qualitative coding
Advanced user targeting based on events, properties, and behaviors allows precise audience segmentation for studies
Session replays and heatmaps combined with survey data provide both qualitative 'why' and behavioral 'what' in a single platform
Strong integrations with product analytics tools (Segment, Amplitude, Mixpanel) make it easy to connect feedback to behavioral data
Concept testing feature allows PMs to validate mockups and prototypes with real users before writing a line of code
Cons
Pricing can escalate quickly for high-traffic products as it's based on Monthly Tracked Users (MTUs) rather than seats
Survey deployment requires a JavaScript SDK or code snippet installation — not fully no-code for initial setup
Relatively small review footprint compared to established survey tools like Qualtrics or SurveyMonkey — still building market trust
Session replay and heatmap features are newer additions and less mature than dedicated tools like FullStory or Hotjar
Limited offline or mobile-native research capabilities — strongest for web-based product experiences
Free tier is quite restrictive — only one active study and basic targeting, pushing most teams to paid plans quickly
Pricing
Free
$0
Limited to 1 in-product survey, 5,000 MTUs, basic targeting, limited replays
Standard
$
per user / month
Premium
$
per user / month
Enterprise
Custom
* Pricing is usage-based by Monthly Tracked Users (MTUs) rather than per-seat. Paid plans start around $175/month billed annually. Specific tier pricing varies by MTU volume and feature access — contact sales for Growth and Enterprise quotes.
View current pricing on Sprig Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
In Product Surveys
Concept Testing
Session Replay
Heatmaps
User Targeting
Event Based Triggering
Integrations
Sprig supports 20+ integrations. View marketplace ↗
slackteamsfigmasalesforcezapierhubspotsegmentamplitudemixpanelgoogle analyticsheaprudderstackmparticle
Who Is Sprig Best For?
Team sizes
startupscaleupenterprise
Roles
productux researchdesigngrowth
Methodologies
continuous discoveryleandesign thinkingproduct led growth
Industries
saasfintechecommerceconsumer appsmarketplace
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.