Issue TrackingProject & Work Management
Shortcut Review
by Shortcut · New York, NY, USA · Founded 2016
G2 Score
4.3
Reviews
400
Starting Price
$8.5/user/mo
Free Tier
Yes
Learning Curve
Easy
Quick Answer
Shortcut is a issue tracking tool rated 4.3/5 on G2 from 400 reviews. It's best for engineering and product teams using scrum or kanban. Pricing starts at $8.5/user/mo, with a free tier available.
Pros & Cons
Pros
Clean, fast, and intuitive interface that balances simplicity with power — teams onboard quickly with minimal training
Excellent GitHub, GitLab, and Bitbucket integrations with automatic story updates based on branch names and PR activity
Milestones and Epics provide lightweight roadmapping and cross-team visibility without the overhead of heavier tools
Stories, Epics, and Iterations map naturally to agile workflows with minimal configuration required
Generous free tier for up to 10 users makes it accessible for early-stage startups
Robust REST API enables deep customization and workflow automation for engineering-centric teams
Cons
No native mobile app — teams that need on-the-go access must rely on the mobile web experience, which is limited
Lacks built-in time tracking, requiring third-party tools for teams that need effort logging
Reporting and analytics are functional but not as deep or customizable as Jira or Linear
Smaller integration ecosystem (~50 integrations) compared to Jira's 3,000+ marketplace options
Less well-known outside the startup ecosystem, which can make it harder to justify to enterprise stakeholders
No on-premise or self-hosted option — cloud only, which may not satisfy strict compliance requirements
Pricing
Free
$0
Up to 10 users, core project management features, limited integrations
Standard
$8.5
per user / month
Premium
$12
per user / month
Enterprise
Custom
* Formerly known as Clubhouse. Free tier for up to 10 members. Team plan at $8.50/user/month (monthly billing). Business plan at $12/user/month. Enterprise pricing is custom. Annual billing offers discounts.
View current pricing on Shortcut Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Integrations
Shortcut supports 50+ integrations. View marketplace ↗
bitbucketslackteamsgithubgitlabfigmamirozendeskintercomzapiergoogle drivedropbox
Who Is Shortcut Best For?
Team sizes
startupscaleup
Roles
engineeringproduct
Methodologies
scrumkanban
Industries
saasfintechstartupdigital agency
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.