CRMSaaS Business
Pipedrive Review
by Pipedrive · Tallinn, Estonia · Founded 2010
G2 Score
4.3
Reviews
2k+
Starting Price
$34/user/mo
Free Tier
No
Learning Curve
Easy
Quick Answer
Pipedrive is a crm tool rated 4.3/5 on G2 from 2k+ reviews. It's best for sales and business_development teams using consultative_selling or solution_selling. Pricing starts at $34/user/mo.
Pros & Cons
Pros
Exceptionally intuitive visual pipeline interface — most sales teams are productive within hours, not days
Best-in-class deal pipeline management with drag-and-drop Kanban boards purpose-built for sales workflows
Strong email integration with built-in email tracking, templates, and automated follow-up sequences (Advanced tier+)
Highly affordable for small-to-mid-sized sales teams compared to Salesforce and HubSpot CRM premium tiers
Robust automation engine (Workflow Automations) reduces manual data entry and ensures consistent follow-up processes
Clean, uncluttered mobile app that makes updating deals and logging activities easy for field sales reps
Cons
No free tier — unlike HubSpot CRM, all plans require paid subscriptions even for basic CRM usage
Marketing and customer success features are limited — primarily a sales-focused CRM, requiring add-ons or third-party tools for full-funnel coverage
Reporting capabilities are adequate but lack the depth and customizability of Salesforce or HubSpot for complex analytics needs
Advanced features like revenue forecasting, team management, and SAML SSO are locked behind Professional and Enterprise tiers
Add-on pricing (LeadBooster, Web Visitors, Smart Docs, Campaigns) can significantly increase total cost as needs grow
Less suitable for enterprise-scale deployments — lacks advanced territory management, CPQ, and complex multi-entity hierarchies
Pricing
Standard
$34
per user / month
Premium
$49
per user / month
Enterprise
99
* Four tiers: Essential ($14/user/mo), Advanced ($34/user/mo), Professional ($49/user/mo), Power ($64/user/mo), and Enterprise ($99/user/mo). Prices shown for monthly billing. Annual billing saves approximately 17%. Add-ons available for LeadBooster, Web Visitors, Campaigns, Smart Docs, and Projects.
View current pricing on Pipedrive Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Deal Pipeline Management
Email Integration
Email Tracking
Lead Management
Calling Features
Web Forms
Document Management
Revenue Forecasting
Contact Timeline
Multiple Pipelines
Goals Tracking
Integrations
Pipedrive supports 400+ integrations. View marketplace ↗
trelloslackteamsasanazendeskintercomzapiergoogle drivedropbox
Who Is Pipedrive Best For?
Team sizes
freelancerstartupscaleup
Roles
salesbusiness developmentaccount managementsales operationsfounder
Methodologies
consultative sellingsolution sellingpipeline driven sales
Industries
saasreal estateconsultingagenciesinsurancefinancial servicesrecruitment
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.