ToolStack
sales_engagementSaaS Business

Outreach Review

by Outreach · Seattle, Washington, USA · Founded 2014

G2 Score
4.3
Reviews
3k+
Starting Price
$verify_required/user/mo
Free Tier
No
Learning Curve
Moderate
Quick Answer

Outreach is a sales_engagement tool rated 4.3/5 on G2 from 3k+ reviews. It's best for sales_development_rep and account_executive teams using outbound_sales or account_based_selling. Pricing starts at $verify_required/user/mo.

Pros & Cons

Pros
Best-in-class multi-channel sequencing engine supporting email, phone, LinkedIn, and SMS touches with granular A/B testing
Deep Salesforce and Microsoft Dynamics 365 CRM integrations with bidirectional sync and activity logging
AI-powered conversation intelligence (Kaia) provides real-time coaching cues, transcription, and deal risk signals
Comprehensive revenue intelligence suite with pipeline analytics, deal health scoring, and forecasting capabilities
Highly configurable workflow and governance controls for sales leaders to enforce messaging compliance and cadence discipline
Robust reporting and analytics dashboards giving granular visibility into rep activity, sequence performance, and buyer engagement
Cons
No public pricing — requires contacting sales, and costs are among the highest in the sales engagement category ($100+/user/month)
Steep initial setup and administration burden — CRM mapping, sequence design, and governance rules require dedicated RevOps resources
Email deliverability can suffer without careful warm-up and domain management, especially at high sending volumes
UI can feel overwhelming for new reps with the breadth of features across sequences, deals, and conversation intelligence
No free tier or self-serve trial — evaluation requires a guided demo process with sales
Smaller teams and SMBs often find the platform over-engineered for their needs compared to lighter alternatives like Apollo.io or Salesloft

Pricing

Standard
$verify_required
per user / month
Premium
$verify_required
per user / month
Enterprise
Custom

* Outreach does not publicly disclose pricing; all plans require contacting sales. Estimated seat pricing ranges from $100-$150/user/month billed annually depending on tier and volume. Three main tiers: Engage, Call, and Meet with add-on modules for Deal Management and Conversation Intelligence.

View current pricing on Outreach Last verified: 2026-03-30

Key Features

Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Email Sequencing
Multi Channel Sequences
Dialer
Meeting Scheduler
Deal Management
Pipeline Analytics
Conversation Intelligence
A B Testing
Revenue Forecasting
Buyer Sentiment Analysis

Integrations

Outreach supports 90+ integrations. View marketplace ↗

slackteamssalesforcezapierhubspot

Who Is Outreach Best For?

Team sizes
scaleupenterprise
Roles
sales development repaccount executivesales managerrevenue operationssales enablement
Methodologies
outbound salesaccount based sellingmulti touch cadencessignal based selling
Industries
saasfintechenterprise softwaretechnologyprofessional servicestelecommunications

Frequently Asked Questions

No. Outreach does not offer a free tier. It has a 0-day free trial.
Outreach starts at $verify_required/user/mo for its standard plan. Outreach does not publicly disclose pricing; all plans require contacting sales. Estimated seat pricing ranges from $100-$150/user/month billed annually depending on tier and volume. Three main tiers: Engage, Call, and Meet with add-on modules for Deal Management and Conversation Intelligence.
Outreach is best suited for sales_development_rep, account_executive, sales_manager, revenue_operations, sales_enablement in scaleup, enterprise teams using outbound_sales, account_based_selling, multi_touch_cadences, signal_based_selling methodologies.
Yes, Outreach has a native Slack integration.
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.