WhiteboardingDesign & Prototyping
Mural Review
by Mural · San Francisco, California · Founded 2011
G2 Score
4.6
Reviews
600
Starting Price
$12/user/mo
Free Tier
Yes
Learning Curve
Moderate
Quick Answer
Mural is a whiteboarding tool rated 4.6/5 on G2 from 600 reviews. It's best for product and design teams using design_thinking or lean_ux. Pricing starts at $12/user/mo, with a free tier available.
Pros & Cons
Pros
Purpose-built for facilitation — timer, voting, private mode, and guided workflows make it the strongest tool for running remote and hybrid workshops
Extensive template library with 300+ frameworks covering design thinking, agile retrospectives, strategy, and brainstorming out of the box
Enterprise-grade security and compliance (SOC 2, GDPR) with advanced admin controls make it a preferred choice for large regulated organizations
Excellent Microsoft Teams integration — deeply embedded as an in-meeting collaboration canvas, popular in enterprise environments
AI-powered clustering and summarization of sticky notes significantly speeds up synthesis during ideation and research sessions
Strong onboarding and community resources including Mural University, webinars, and facilitator certification program
Cons
Performance can lag noticeably on very large murals with hundreds of sticky notes and embedded media
Free tier is extremely limited at only 3 murals — forces paid conversion much faster than competitors like Miro
Fewer integrations than Miro — lacks native connections to some popular PM tools like Notion, Salesforce, and HubSpot
Less versatile than Miro for general-purpose diagramming and flowcharting — more narrowly focused on workshop facilitation
Mobile app experience is limited compared to desktop — editing complex murals on mobile can be frustrating
Pricing per seat can become expensive for large teams that only use it occasionally for workshops rather than daily
Pricing
Free
$0
Up to 3 murals, unlimited members, limited templates
Standard
$12
per user / month
Premium
$17.99
per user / month
Enterprise
Custom
* Free tier (Free Forever) limited to 3 murals. Team+ plan at $12/user/month billed monthly. Business plan at $17.99/user/month billed monthly. Annual billing offers significant savings. Enterprise plan includes SSO, advanced admin, and dedicated support.
View current pricing on Mural Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Infinite Canvas
Real Time Collaboration
Sticky Notes
Voting And Dot Voting
Timer And Facilitation Tools
Frameworks And Methods
Presentation Mode
Private Mode
Drawing Tools
Shapes And Connectors
Embedded Media
Integrations
Mural supports 100+ integrations. View marketplace ↗
confluencetrelloslackteamsgithubfigmaasanazapiergoogle drivedropboxazure devops
Who Is Mural Best For?
Team sizes
startupscaleupenterprise
Roles
productdesignux researchstrategyconsultingagile coach
Methodologies
design thinkinglean uxagilesafescrum
Industries
saasconsultingenterprise softwarefinancial serviceshealthcareeducation
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.