Team ChatCollaboration
Microsoft Teams Review
by Microsoft · Redmond, Washington, USA · Founded 2017
G2 Score
4.3
Reviews
15k+
Starting Price
$4/user/mo
Free Tier
Yes
Learning Curve
Moderate
Quick Answer
Microsoft Teams is a team chat tool rated 4.3/5 on G2 from 15k+ reviews. It's best for product and engineering teams using agile or waterfall. Pricing starts at $4/user/mo, with a free tier available.
Pros & Cons
Pros
Seamless integration with the Microsoft 365 ecosystem — Word, Excel, PowerPoint, SharePoint, and OneDrive are natively embedded, making it ideal for organizations already on Microsoft stack
Enterprise-grade security and compliance with HIPAA, SOC2, GDPR, FedRAMP, and 90+ other compliance certifications — among the strongest in the collaboration space
Generous free tier with unlimited chat, 60-minute group meetings for up to 100 participants, and 5GB storage per user
Microsoft Copilot AI delivers intelligent meeting recaps, real-time transcription, live captions in 30+ languages, and suggested action items — significantly reducing post-meeting overhead for PMs
Supports up to 10,000 participants in live events and 1,000 in interactive meetings, making it scalable for all-hands, webinars, and large cross-functional sessions
Channels and tabs structure allows teams to organize conversations by project, feature, or initiative — keeping product discussions contextual and searchable
Cons
Can feel bloated and resource-heavy — the desktop app consumes significant RAM and CPU, especially with multiple channels and meetings active
Notification management is notoriously difficult — users frequently miss important messages buried across channels, chats, and threads
Search functionality is inconsistent and often fails to surface relevant results across chats, files, and channels effectively
Outside the Microsoft ecosystem, integrations can feel clunky — third-party app experiences within Teams tabs are often inferior to their native counterparts
Thread and conversation model can be confusing — the distinction between channel conversations, replies, and direct chats creates a fragmented communication experience
Teams Premium and Copilot features require additional per-user licensing costs on top of existing Microsoft 365 subscriptions, which adds up quickly at scale
Pricing
Free
$0
Up to 100 participants in meetings (60-min limit), 5GB per user cloud storage, unlimited chat, file sharing, and collaboration features
Standard
$4
per user / month
Premium
$12.5
per user / month
Enterprise
Custom (via Microsoft 365 E3/E5 plans)
* Microsoft Teams Essentials starts at $4.00/user/month. Microsoft 365 Business Basic at $6.00/user/month includes Teams plus web versions of Office apps. Teams Premium add-on at $10.00/user/month adds AI-powered meeting features like intelligent recap. Enterprise plans (E3/E5) bundle Teams with full Microsoft 365 suite.
View current pricing on Microsoft Teams Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Integrations
Microsoft Teams supports 2,000+ integrations. View marketplace ↗
trelloteamsgithubgitlabfigmamiroasananotionsalesforcezendeskzapierhubspotdropboxazure devops
Who Is Microsoft Teams Best For?
Team sizes
startupscaleupenterprise
Roles
productengineeringmarketingsalesoperationsleadership
Methodologies
agilewaterfallhybrid
Industries
enterprise softwarefintechhealthcareeducationgovernmentmanufacturing
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.