Async VideoCollaboration
Loom Review
by Atlassian · San Francisco, California · Founded 2015
G2 Score
4.7
Reviews
3k+
Starting Price
$12.5/user/mo
Free Tier
Yes
Learning Curve
Easy
Quick Answer
Loom is a async video tool rated 4.7/5 on G2 from 3k+ reviews. It's best for product and engineering teams using agile or remote_first. Pricing starts at $12.5/user/mo, with a free tier available.
Pros & Cons
Pros
Fastest way to communicate complex ideas asynchronously — record screen + camera in seconds with zero setup
Loom AI automatically generates titles, summaries, chapters, and action items, saving significant post-recording effort
Extremely low learning curve — even non-technical stakeholders adopt it instantly, making it ideal for cross-functional PM communication
Deep Atlassian ecosystem integration (Jira, Confluence) since acquisition, embedding videos directly in project documentation
Viewer analytics show exactly who watched, how much they watched, and where they dropped off — valuable for stakeholder alignment tracking
Chrome extension and desktop app make it frictionless to record quick bug reports, design feedback, or sprint demo walkthroughs
Cons
Free tier is heavily limited — 25 videos max and 5-minute duration cap forces early upgrade for active users
Video editing capabilities are basic — trimming and stitching only, no advanced editing features compared to dedicated video tools
No native project management features — purely a communication layer that must pair with other PM tools
Video content is harder to search and reference than written documentation, even with AI-generated transcripts
Storage and organization can become unwieldy at scale — video libraries grow quickly without disciplined folder management
Enterprise tier required for SSO/SAML and advanced admin controls, which are table-stakes security features for larger organizations
Pricing
Free
$0
Up to 25 videos per person, 5 min max per video, limited transcriptions
Standard
$12.5
per user / month
Premium
$12.5
per user / month
Enterprise
Custom
* Business plan at $12.50/user/month (annual billing). Free Starter plan with limited video count and duration. Enterprise plan includes advanced admin, SSO/SAML, and dedicated support. Pricing may have changed after Atlassian acquisition.
View current pricing on Loom Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Screen Recording
Webcam Recording
Video Editing
Transcription
Closed Captions
Video Comments
Timestamped Comments
Emoji Reactions
Video Embed
Password Protection
Custom Branding
Viewer Analytics
Video Library
Shared Workspaces
Integrations
Loom supports 100+ integrations. View marketplace ↗
confluencetrelloslackteamsgithubfigmaasanalinearnotionsalesforceintercomzapierhubspotgoogle drivedropbox
Who Is Loom Best For?
Team sizes
freelancerstartupscaleupenterprise
Roles
productengineeringdesignmarketingsalescustomer successleadership
Methodologies
agileremote firstasync first
Industries
saasfintechenterprise softwareecommerceconsultingeducation
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.