ToolStack
Project ManagementProject & Work Management

Jira Review

by Atlassian · Sydney, Australia · Founded 2002

G2 Score
4.3
Reviews
8k+
Starting Price
$7.91/user/mo
Free Tier
Yes
Learning Curve
Steep
Quick Answer

Jira is a project management tool rated 4.3/5 on G2 from 8k+ reviews. It's best for engineering and product teams using scrum or kanban. Pricing starts at $7.91/user/mo, with a free tier available.

Pros & Cons

Pros
Industry standard for software development teams — most PMs will encounter Jira in their career
Deepest configurability of any project management tool with custom fields, workflows, and screens
3,000+ marketplace integrations covering virtually every tool in the product stack
Advanced Roadmaps for cross-team planning and dependency mapping (Premium tier)
Tight integration with Atlassian ecosystem (Confluence, Bitbucket, Jira Product Discovery)
Generous free tier for up to 10 users with full Scrum and Kanban functionality
Cons
Steep learning curve — new users typically need 2-4 weeks to become productive
Interface feels dated and cluttered compared to Linear and ClickUp
Performance degrades noticeably on large instances with 10,000+ issues
Over-configuration leads to workflow complexity over time — requires dedicated admin for larger teams
Premium tier required for roadmapping, portfolio management, and advanced reporting
Maximum Quantity Billing (rolled out 2025) charges peak user count with no mid-cycle refunds

Pricing

Free
$0
Up to 10 users, 2GB storage, 100 automation runs/month
Standard
$7.91
per user / month
Premium
$14.54
per user / month
Enterprise
Custom

* Cloud pricing. Prices shown for monthly billing at 300 users. Annual billing saves 15-20%. Data Center licensing ends March 2029.

View current pricing on Jira Last verified: 2026-03-08

Key Features

Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option

Integrations

Jira supports 3,000+ integrations. View marketplace ↗

confluencebitbuckettrelloslackteamsgithubgitlabfigmamirosalesforcezendeskintercomzapierhubspotgoogle drivedropboxazure devops

Who Is Jira Best For?

Team sizes
startupscaleupenterprise
Roles
engineeringproductdevops
Methodologies
scrumkanbansafe
Industries
saasfintechenterprise softwarehealthcare

Frequently Asked Questions

Yes. Jira has a free tier. Up to 10 users, 2GB storage, 100 automation runs/month
Jira starts at $7.91/user/mo for its standard plan. Cloud pricing. Prices shown for monthly billing at 300 users. Annual billing saves 15-20%. Data Center licensing ends March 2029.
Jira is best suited for engineering, product, devops in startup, scaleup, enterprise teams using scrum, kanban, safe methodologies.
Yes, Jira has a native Slack integration.
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-08. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-08.