DocumentationCollaboration
Guidde Review
by Guidde · Tel Aviv, Israel · Founded 2021
G2 Score
4.7
Reviews
300
Starting Price
$16/user/mo
Free Tier
Yes
Learning Curve
Easy
Quick Answer
Guidde is a documentation tool rated 4.7/5 on G2 from 300 reviews. It's best for customer_success and support teams using agile or lean. Pricing starts at $16/user/mo, with a free tier available.
Pros & Cons
Pros
AI-powered video guide creation turns screen recordings into polished how-to videos in minutes — dramatically reduces documentation time
Multi-language AI voiceover support enables scaling documentation globally without re-recording
Extremely low learning curve — Chrome extension captures workflows with one click and AI handles editing, descriptions, and narration
Strong integration with support and knowledge base tools (Zendesk, Intercom, Salesforce) making it ideal for customer-facing documentation
Generous free tier for individual users to create up to 25 guides, great for evaluating before committing
Shareable video links and embeddable guides make distribution across help centers, Slack, and wikis seamless
Cons
Primarily a Chrome extension — no native desktop app or mobile recording capability, limiting capture to browser-based workflows
AI-generated voiceovers and descriptions occasionally require manual correction for technical or domain-specific terminology
Limited customization of video output — editing tools are basic compared to dedicated screen recording software like Loom or Camtasia
Not a replacement for comprehensive documentation platforms — focused narrowly on step-by-step video guides rather than full knowledge management
Team collaboration features like shared workspaces and custom branding locked behind paid plans
Relatively new product (founded 2021) — feature set and integrations are still maturing compared to established documentation tools
Pricing
Free
$0
Up to 25 how-to videos, 1 user, basic editing, guidde branding
Standard
$16
per user / month
Premium
$29
per user / month
Enterprise
Custom
* Free tier limited to 25 videos. Individual plan offers unlimited videos. Team plans add collaboration, shared workspace, and custom branding. Enterprise adds SSO, advanced analytics, and dedicated support. Pricing may vary — verify_required for exact current amounts.
View current pricing on Guidde Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Integrations
Guidde supports 30+ integrations. View marketplace ↗
confluenceslackteamsnotionsalesforcezendeskintercomzapierhubspotgoogle drive
Who Is Guidde Best For?
Team sizes
startupscaleupenterprise
Roles
customer successsupportproductonboardingtrainingsales enablement
Methodologies
agilelean
Industries
saasfintechenterprise softwareecommerceeducation
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.