sms_messagingSaaS Business
Avochato Review
by Avochato · San Francisco, California · Founded 2017
G2 Score
4.7
Reviews
300
Starting Price
$verify_required/user/mo
Free Tier
No
Learning Curve
Easy
Quick Answer
Avochato is a sms_messaging tool rated 4.7/5 on G2 from 300 reviews. It's best for sales and customer_support teams using conversational_support or omnichannel_communication. Pricing starts at $verify_required/user/mo.
Pros & Cons
Pros
Exceptionally high G2 rating (4.7) with praise for ease of use and quick onboarding — most teams are productive within hours
Robust two-way SMS and MMS messaging with a shared team inbox for collaborative customer conversations
Strong native integrations with Salesforce, HubSpot, Slack, and Zendesk, enabling seamless CRM and helpdesk workflows
Broadcast and mass texting capabilities allow marketing and ops teams to reach large audiences with personalized messages
Reliable API and Zapier integration make it easy to embed texting into custom workflows and automation chains
Live chat widget and SMS capabilities in a single platform reduce the need for multiple communication tools
Cons
No free tier available — smaller teams or individual users must commit to a paid plan from the start
Message credits and per-user pricing can become costly at scale for high-volume texting use cases
Limited advanced analytics and reporting compared to full-featured marketing automation platforms
Not a product management tool — lacks roadmapping, sprint planning, or backlog features, so it serves a niche communication role
Acquisition by Procore Technologies (2023) creates some uncertainty about long-term standalone product roadmap
MMS and multimedia messaging features may vary by carrier and region, leading to inconsistent delivery experiences
Pricing
Standard
$verify_required
per user / month
Premium
$verify_required
per user / month
Enterprise
Custom
* Avochato pricing is tier-based and includes message credits. Plans scale based on number of users and message volume. Contact sales for enterprise and high-volume pricing. Avochato was acquired by Procore Technologies in 2023.
View current pricing on Avochato Last verified: 2026-03-30
Key Features
Roadmapping
Sprint Planning
Backlog Management
Kanban Boards
Gantt Charts
Okr Tracking
User Feedback Management
Customer Portal
Idea Management
Analytics Dashboard
Custom Workflows
Custom Fields
Automations
Time Tracking
Resource Management
Portfolio Management
Api Access
Webhooks
Mobile App
Offline Mode
Ai Features
Templates Library
Guest Access
Sso Saml
Soc2 Compliant
Gdpr Compliant
Hipaa Compliant
On Premise Option
Sms Messaging
Mms Support
Two Way Texting
Shared Inbox
Broadcast Messaging
Auto Replies
Keyword Routing
Contact Management
Surveys Via Sms
Scheduled Messages
Live Chat Widget
Toll Free And Local Numbers
Mass Texting
Integrations
Avochato supports 50+ integrations. View marketplace ↗
slackteamssalesforcezendeskzapierhubspot
Who Is Avochato Best For?
Team sizes
startupscaleupenterprise
Roles
salescustomer supportmarketingoperationsaccount management
Methodologies
conversational supportomnichannel communicationlead engagement
Industries
real estatehealthcarestaffinglogisticse commerceconstructionfield services
Frequently Asked Questions
Disclaimer: This review is based on publicly available data from G2, official documentation, and third-party sources. Pricing verified on 2026-03-30. Some links may be affiliate links — see our disclosure. Last updated: 2026-03-30.